“Mike has coach me over the past year to better manage my staff and help me focus on goals for my 40 year old service business.
It is disappointing that he hasn’t been able to change my personality and rewire my brain (a source of my internal frustration) but he has helped me develop more constructive and less counterproductive ways of reacting to situations.
He listens very well and when working with my staff, he is able to sift through their stories and verbiage and gently point out their contradictions and inconsistencies.
When working with him on making what seem to be monumental changes, my only recommendation is to use a digital voice recorder along with a note pad because the sessions are so rich in content that it takes me at least several reviews to absorb the elements of the discussion.
For those who are impatient to change as I am, my advice is that you must trust in the process and in time the (seemingly glacial) shift will in fact occur.
Mike holds me accountable to my commitments in a quiet but firm way and is a complete pleasure to work with. I leave our sessions calmer and confident that I can make the necessary changes.”
Stephen Kosacz – President at Autoworks, Inc.